Assistant Manager
Long John Silver's
Beaver Dam, Kentucky, US
About the Role
Long John Silver's - 1310 North Main Street - Responsibilities: Guarantees 100% satisfaction for every LJS guest.; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.; Inspires and motivates Crew Members and restaurant management to exceed performance expectations.; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback.; Ensures optimal staffing levels to consistently meet guest service needs.
Responsibilities
- Guarantees 100% guest satisfaction
- Inspires and motivates Crew Members and management
- Leads team in acting on VOC feedback
Required Skills
customer service
team leadership
staffing management
VOC data analysis
problem solving
Keywords
Assistant Manager
Restaurant management
Customer service
leadership
staff scheduling
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