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Assistant Manager

Dunkin' Donuts Zion, Illinois, US

About the Role

Dunkin' Donuts - 2101 Sheridan Rd. (rt 137) - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.; Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager.; Support development of team members through effective cross training, deployment, and delegation of responsibilities.; Hold team members accountable for their behavior and performance, addressing concerns promptly.; Monitor team performance to ensure quality, service, and cleanliness standards are met at all times.

Responsibilities

  • Promote a team environment by fostering respect and clear communication.
  • Assist in recruitment, selection, and training of Crew Members and Shift Leaders.
  • Monitor team performance to ensure quality, service, and cleanliness standards.

Qualifications

  • Experience in supervising or leading teams preferred
  • Strong communication and coaching skills
  • Ability to train and develop staff

Required Skills

team leadership coaching training recruitment customer service

Keywords

assistant manager teamlead retail/hospitality restaurant management customer service

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