Assistant Manager
Dunkin' Donuts
Zion, Illinois, US
About the Role
Dunkin' Donuts - 2101 Sheridan Rd. (rt 137) - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.; Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager.; Support development of team members through effective cross training, deployment, and delegation of responsibilities.; Hold team members accountable for their behavior and performance, addressing concerns promptly.; Monitor team performance to ensure quality, service, and cleanliness standards are met at all times.
Responsibilities
- Promote a team environment by fostering respect and clear communication.
- Assist in recruitment, selection, and training of Crew Members and Shift Leaders.
- Monitor team performance to ensure quality, service, and cleanliness standards.
Qualifications
- Experience in supervising or leading teams preferred
- Strong communication and coaching skills
- Ability to train and develop staff
Required Skills
team leadership
coaching
training
recruitment
customer service
Keywords
assistant manager
teamlead
retail/hospitality
restaurant management
customer service
Interested in this role?
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