Assistant Manager
Dunkin' Donuts
San Jose, California, US
About the Role
Dunkin' Donuts - 1110 Foxworthy Avenue - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively; Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager; Support development of team members through effective cross training, deployment, and delegation of responsibilities; Monitor team performance to ensure quality, service, and cleanliness standards are met at all times; Complete all required training including ServSafe certification
Responsibilities
- Assist in recruitment, selection, and training of Crew Members and Shift Leaders
- Monitor team performance to ensure quality, service, and cleanliness standards
Qualifications
- ServSafe certification
- management coaching experience
- training and development skills
Required Skills
team leadership
coaching and feedback
training and development
recruitment
customer service
Keywords
assistant manager
team lead
restaurant management
training
service
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