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Assistant Manager

Dunkin' Donuts San Jose, California, US

About the Role

Dunkin' Donuts - 1110 Foxworthy Avenue - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively; Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager; Support development of team members through effective cross training, deployment, and delegation of responsibilities; Monitor team performance to ensure quality, service, and cleanliness standards are met at all times; Complete all required training including ServSafe certification

Responsibilities

  • Assist in recruitment, selection, and training of Crew Members and Shift Leaders
  • Monitor team performance to ensure quality, service, and cleanliness standards

Qualifications

  • ServSafe certification
  • management coaching experience
  • training and development skills

Required Skills

team leadership coaching and feedback training and development recruitment customer service

Keywords

assistant manager team lead restaurant management training service

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