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Assistant Manager

Dunkin' Donuts Rochester, Minnesota, US

About the Role

Dunkin' Donuts - 2519 Commerce Drive Northwest, Suite 100 - Responsibilities: Promote a team environment by encouraging respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.; Assist in the recruitment, selection, hire, onboarding, and training of the Crew Members and Shift Leaders as directed by the Restaurant Manager.; Drive sense of urgency through Crew Members and Shift Leaders to satisfy guests needs and resolve problems.; Maintain a safe, secure, and healthy environment by following and enforcing safety, and sanitation guidelines; comply with all applicable laws.; Review guest feedback and restaurant assessment results and implement production, productivity, quality and guest service standards.

Responsibilities

  • Promote a team environment
  • Assist in recruitment and training
  • Improve guest service standards

Qualifications

  • Bachelor's degree?
  • Experience in hospitality management?
  • Leadership experience?

Benefits

Employee discount
Training provided

Required Skills

leadership coaching recruitment training customer service

Keywords

assistant manager hospitality team leadership restaurant operations guest experience

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