Assistant Manager
Dunkin' Donuts
Monticello, New York, US
About the Role
Dunkin' Donuts - - Responsibilities: Oversee daily restaurant operations and coach Crew Members and Shift Leaders to uphold Dunkin' operational standards; Deploy team members to meet guests' needs and service standards throughout the shift; Support training of Crew Members as directed by the Restaurant Manager or Assistant Manager; Communicate goals and hold team members accountable for performance during the shift; Drive guest satisfaction and resolve problems by following Brand recovery processes
Responsibilities
- Oversee daily restaurant operations
- Coach Crew Members and Shift Leaders
- Deploy team members to meet guests' needs
Qualifications
- Experience in restaurant operations
- Leadership/supervisory skills
- Communication and accountability
Required Skills
operational leadership
team coaching
customer service
problem resolution
Interested in this role?
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