Assistant Manager
Dunkin' Donuts
Lake Villa, Illinois, US
About the Role
Dunkin' Donuts - 802 Tower Drive - Responsibilities: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.; Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager.; Support development of team members through effective cross training, deployment, and delegation of responsibilities.; Hold team members accountable for their behavior and performance, addressing concerns promptly.; Monitor team performance to ensure quality, service, and cleanliness standards are met at all times.
Responsibilities
- Promote a team environment and coach/feedback
- Assist in recruitment, selection, and training of Crew Members and Shift Leaders
- Monitor team performance to ensure quality, service, and cleanliness standards
Qualifications
- Experience in supervising or managing a fast-paced team
- Strong communication and coaching skills
- Ability to train and develop staff
Required Skills
team leadership
staff coaching
customer service
training and development
performance management
Interested in this role?
Apply now and take the next step in your career.
