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Assistant General Manager

Wawa Newport News, Virginia, US

About the Role

Wawa - - Responsibilities: Ensure every customer leaves satisfied by gathering feedback and solving problems; Execute training for Customer Service Associates to meet safety, quality, and operational standards; Coordinate schedules and daily tasks to keep operations running efficiently; Monitor store performance and identify opportunities for improvement; Collaborate with peers to develop action plans that drive optimal results

Responsibilities

  • Coordinate schedules and daily tasks to keep operations running efficiently
  • Monitor store performance and identify opportunities for improvement
  • Collaborate with peers to develop action plans that drive optimal results

Qualifications

  • 1-2 years of supervisory or management experience
  • customer service oriented
  • Retail or hospitality operations knowledge

Required Skills

customer service operations management training team leadership problem solving

Keywords

Assistant General Manager store management Wawa retail management customer satisfaction

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