Assistant General Manager - Urgently Hiring
Nothing Bundt Cakes - Millbrae
Millbrae, California, US
About the Role
As the Assistant Manager, you'll have a lot of face time with guests and employees. You'll act as quality control, ensuring customer satisfaction by properly training employees and adhering to company policies. You'll oversee service, take the lead resolving issues, and cover when the Manager is off duty or working on other projects.
Responsibilities
- Oversee service and resolve issues when Manager is unavailable
- Ensure customer satisfaction through staff training
- Act as quality control and enforce policies
Qualifications
- Experience supervising staff
- Strong communication skills
- Ability to train and develop employees
Required Skills
Customer service
staff training
operations oversight
policy enforcement
Keywords
guest service
team leadership
quality control
training
hospitality
Interested in this role?
Apply now and take the next step in your career.