Asset Protection Agent
Lowe's
Newburgh, New York, US
About the Role
Lowe's - - Responsibilities: Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs; Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations; Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings; Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers; Respond effectively to potentially violent situations, ensuring safety and composure
Responsibilities
- Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
- Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
- Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
Qualifications
- Experience in loss prevention or security
- Knowledge of surveillance systems and incident reporting
- Ability to handle potentially violent situations
Required Skills
surveillance
investigation
loss prevention
customer service
policy enforcement
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