Agent Front Desk
IHG Hotels
Fort Sill, Oklahoma, US
About the Role
IHG Hotels - Fort Sill - Responsibilities: Be the warm welcome that kicks off a memorable guest experience; Acknowledge IHG Rewards Club members and returning guests, in person or on the phone; Take and manage guest bookings, up-selling opportunities; Handle cash and credit transactions; Check guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
Responsibilities
- Greet and assist guests
- Process bookings and check-in/check-out
- Handle transactions
Qualifications
- customer service experience
- high school diploma or equivalent
- communication skills
Required Skills
guest service
cash handling
POS/booking system
Keywords
front desk
hotel
reception
guest services
IHG
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