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Access Services Representative Ii Part-time (saturdaysunday, 1:00 Pm1:30 Am)

Baylor University Medical Center Temple, Texas, US

About the Role

Baylor University Medical Center - - Responsibilities: Register patients by collecting accurate demographics and insurance information for registration; Verify insurance benefits and determine patient financial responsibilities; Cross-train and work in all assigned areas; serve as a mentor or trainer for peers; Identify process improvement opportunities to enhance revenue cycle and patient experience; Assist patients with directions, escort, or mobility needs and escalate service issues as needed

Responsibilities

  • Register patients and collect demographics/insurance
  • Verify insurance benefits and patient financial responsibilities
  • Assist patients with directions/escort or mobility needs and escalate issues

Qualifications

  • High school diploma or equivalent
  • Excellent communication/customer service skills
  • Experience in healthcare or insurance verification preferred

Required Skills

patient registration insurance verification revenue cycle support customer service hospital operations

Keywords

access services revenue cycle care coordination healthcare operations patient experience

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