Access Services Representative Ii Part-time (saturdaysunday, 1:00 Pm1:30 Am)
Baylor University Medical Center
Temple, Texas, US
About the Role
Baylor University Medical Center - - Responsibilities: Register patients by collecting accurate demographics and insurance information for registration; Verify insurance benefits and determine patient financial responsibilities; Cross-train and work in all assigned areas; serve as a mentor or trainer for peers; Identify process improvement opportunities to enhance revenue cycle and patient experience; Assist patients with directions, escort, or mobility needs and escalate service issues as needed
Responsibilities
- Register patients and collect demographics/insurance
- Verify insurance benefits and patient financial responsibilities
- Assist patients with directions/escort or mobility needs and escalate issues
Qualifications
- High school diploma or equivalent
- Excellent communication/customer service skills
- Experience in healthcare or insurance verification preferred
Required Skills
patient registration
insurance verification
revenue cycle support
customer service
hospital operations
Keywords
access services
revenue cycle
care coordination
healthcare operations
patient experience
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