Access Associate- Clifton Infectious Disease
TriHealth
Cincinnati, Ohio, US
About the Role
TriHealth - 3219 Clifton Avenue - Responsibilities: Coordinate scheduling or registration with TH ancillary departments to obtain information necessary to schedule and/or register patients; Provide excellent customer service and answer patient questions and resolve issues; Collect copays, standard deposits and deductibles; Schedule physician ordered tests in accordance with department guidelines; ensure medical necessity for reimbursement; Educate patients on TruHealth required legal compliance paperwork and provide financial triage
Responsibilities
- Coordinate scheduling with TH ancillary departments
- Provide customer service and resolve patient questions
- Educate patients on required compliance paperwork and financial triage
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Experience in healthcare scheduling or patient access preferred
Required Skills
customer service
scheduling
billing/collecting copays
financial triage
medical office coordination
Keywords
access
administrative
healthcare
scheduling
trihealth
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